Shipping Policy
Shipping prices vary depending on the merchandise and the region to which they are shipped. PlanetFieldHockey ships orders weekly from our location in Toronto, Canada and for some products directly from the manufacturer. As your order may be sourced from different locations it may not arrive at the same time. The shipping charges on your order are complete. You will not be charged extra for these multiple shipments. All orders are shipped via Canada Post or an equivalent National Carrier.
Customs and Import Information
You may be subject to import duties and taxes, which are levied once the package reaches your country. Additional charges for customs clearance must be borne by you; we have no control over these charges and cannot predict what they may be. Customs policies vary widely from country to country; you should contact your local customs office for further information.
Return Policy
Our customers satisfaction is our first priority. If for any reason you are dissatisfied with your purchase from PlanetFieldHockey we will ensure that you receive either a replacement or refund on your purchase. We are flexible with this policy and will work to make our customers happy.
